On-site and remote IT support, network setup, hardware, and security. One monthly retainer covers it all.
Everything your business needs to stay connected, secure, and running smoothly.
Router configuration, secure Wi-Fi, VLANs, and network monitoring. Built for reliability from day one.
10 hours per month of remote support for software issues, troubleshooting, configuration, and quick fixes. Because it's remote, I can work with you from anywhere.
4 hours per month of hands-on support at your location. Currently serving Saint Thomas, USVI. Hardware installs, physical network work, and anything that needs someone there in person.
Computer setup, repairs, printer configuration, and peripheral troubleshooting for your team.
Firewall setup, antivirus management, and automated backups to protect your business data.
Retainer clients get priority response. Support is available after hours, on weekends, and on holidays.
One flat rate. No surprise bills. Cancel anytime with 30 days notice.
Retainer capacity is limited to three active clients to ensure dedicated support and direct access.
Cancel anytime with 30 days notice. Hours do not roll over month to month.
Remote support is anything handled via phone, screen share, or remote access tools. I can work with you from anywhere. On-site means someone physically comes to your location. The 4 on-site hours can be used across multiple visits in a month.
Additional hours are billed at $100/hr for remote and $150/hr for on-site. You will always be notified before any overage charges.
No. Hours reset at the start of each billing month. The retainer is priced to provide consistent, ongoing support rather than a bank of hours.
On-site support is currently available on Saint Thomas, US Virgin Islands. Remote support is available anywhere in the world.
Critical issues get priority and are typically handled after hours, on weekends, or on holidays. Standard requests are scheduled based on urgency.
Yes. To provide responsive, hands-on IT support, retainer capacity is capped at three active clients at a time. This keeps every business on the roster a priority, not a ticket in a queue.
Yes. Cancel with 30 days written notice. No long-term contracts required.